Q: If i have a bells only system, will the police attend if my alarm goes off?


Q: If i have a monitored alarm, what happens if i set the alarm off by mistake?




Q: Can i set my alarm at night?




Q: What happens if i get a power cut, will my alarm go wrong?


Q: If my alarm goes wrong will i have to pay for a repair?


A: Unfortunately no, it is currently police policy only to attend to monitored alarm systems, unless there is actual evidence that a crime is in progress

A: When triggered your alarm signals to an alarm receiving centre, who will call you at home to verify the signal is genuine, they will ask you for a unique password that you would have previously set-up with your installing company, if you get it wrong, they will alert the police.

A: Yes, your alarm can be programmed by the engineer so you can part set at the push of a button, for example you can set just the downstairs at night, leaving the upstairs free for you to walk around.

A: No, your alarm will have a battery backup to take over the system in the event of a power failure, this will keep the system stable for at least 8 hours but usually much longer.

A: No if the fault is due to normal wear & tear and you have a comprehensive maintenance plan.

 

 

 

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